Terms & Conditions

Terms & Conditions – The Bee Fairy
Welcome to www.thebeefairy.co.uk. These terms and conditions outline the rules and regulations for the use of The Bee Fairy’s website and services.
By accessing this website and/or placing an order, you agree to be bound by these Terms & Conditions. If you disagree with any part, please do not use our website.

1. About Us
This website is operated by The Bee Fairy (trading under Mike Palfrey).
Location: Hanley Mill, Teme Valley, Worcestershire, UK
Email: Sales@thebeefairy.co.uk

2. Products
All our products are handmade in small batches using natural ingredients. Minor variations in colour, texture or scent may occur — this is normal and part of their natural charm.
We make no medical claims for any of our products. If you have any concerns about your skin condition or health, please consult a qualified healthcare practitioner before using.
Always check the ingredients list for potential allergens.

3. Pricing & Payment

  • All prices are listed in GBP (£) and include VAT where applicable.
  • Payment is due at the time of order.
  • We accept major credit/debit cards and secure online payments.

4. Delivery

  • We aim to dispatch all orders within 2–3 working days.
  • Orders are sent via Royal Mail or courier service.
  • You will be notified once your order has shipped.
  • Delivery times are estimates only and delays may occur beyond our control.

5. Returns & Refunds
Please refer to our Refund & Returns Policy for full details on your rights and how to return items.

6. Intellectual Property
All content on this website including logos, product names, text, images, and designs are the property of The Bee Fairy and may not be used or reproduced without permission.

7. Privacy
We take your privacy seriously. Please see our Privacy Policy for details on how your data is collected and used.

8. Liability
To the fullest extent permitted by UK law, The Bee Fairy is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Changes to Terms
We reserve the right to amend these Terms & Conditions at any time. Changes will be posted on this page. Your continued use of the site will constitute acceptance of the changes.

10. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.